We are a fun-loving, energetic and fast growing company that breathes innovation and strives to give an unparalleled experience to our customers and win them for life.

One in every 24 people on this planet is served by Airtel. We are a true Indian MNC, operating out of 17 countries across Asia and Africa. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. Here, at the worlds third largest mobile operator, you will be working with the best minds in the business, to deliver solutions that truly enrich the lives of our customers.

We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do jobs never done before

o  Audit the status on implementation and adherence of existing processes by functional groups,
o  Identify gaps in process definitions if any,
o  Evaluate process implementation effectiveness,
o  Conduct process, field audits and records findings,
o  Review, evaluate audit findings, complete gap analysis and dig into RCA for specific issues,
o  Review final audit report with functional leads and publish it to Circle heads,
o  Seeks and drive implementation of corrective and preventive actions from functional team,
o  Drive NC closure, corrective actions and seek preventive action plans,
o  Maintain audit records, reports
o  Work with the auditee to resolve compliance issues, provide recommendation, communication on status of resolution action and bring issues to management notice requiring attention and systemic fixes
Experience in field and handling circle position for min 3 years
This role is to ensure that all functional documented processes are available, communicated, implemented and adhered to at circles. Also, does process gap analysis and recommend process improvement actions. Knowledge sharing and record, share best practices across functions and circles.
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Alive

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Inclusive

Believe something should exist? Make it. It’s in our nature to innovate.

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Respectful

Believe something should exist? Make it. It’s in our nature to innovate.

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